The H2O Mop® X5™ is designed to thoroughly clean floor surfaces, such as marble, ceramic, carpet, stone, linoleum, and sealed hardwood floors and parquet. Not all floor types are suitable for steam cleaning.
The heat and steam action may remove the wax on surfaces treated with wax. Do not use on unsealed flooring or let unit stand on any wood or heat sensitive floor for an extended period of time. This could cause the wood grain to rise, in addition to other types of damage. When using on vinyl, linoleum or any other. Test the H2O Mop® X5™ on a small isolated area of your flooring prior to overall use on any floor surface.
Heat sensitive floors, use extra caution. Too much heat can melt glue in the flooring. Use only on laminated flooring that has been laid professionally and without any gaps or cracks that would permit the entry of moisture. Test the H2O Mop® X5™ on a small isolated area of your flooring prior to overall use on any floor surface. Always check the use and care instructions of your flooring manufacturer or distributor before using the H2O Mop® X5™. When I doubt, please consult a flooring specialist. Only use the carpet glider on carpeting and rugs. Use of the carpet glider on other floor surfaces will case streaking and possibly scratching. This product emits steam and creates moisture. Water marks, discoloration or damage to the floor surface can occur if the unit is left operating too long in one place.
You can change the Steam Regulator position and change the steam output while operating the H2O Mop® X5™. Here are some suggested settings for cleaning:
- 1 - Low and 2 - Medium: ideal for cleaning all hard floors, such as linoleum, ceramic, marble, sealed hardwood, etc.
- 3 - High: ideal for cleaning carpets and rugs.
- 4 - Hot Spray: ideal for cleaning bathrooms, kitchens, window sills, car wheels, etc.
When using the H2O Mop® X5™ on carpet surfaces: Place the Mop Head, with Microfiber Cloth in place, on top of the carpet glider (see User's Guide for illustration). Do not attempt to use the H2O Mop® X5™ unit on carpet/rug surfaces without the carpet glider in place.
Unplug Power Cord from outlet. Allow Mop Pad/Cloths to cool down and carefully remove cleaning cloth from Mop Head, as cleaning cloth could still be hot. Any water remaining in the Water Tank should be emptied prior to appliance storage. Always empty the Water Tank at the end of each use. Let any water (that may remain as a product of condensation) drain from the steam opening prior to storing the appliance. Wrap Power Cord around Upper and Lower Cord Wrap. Wipe all surfaces of the H2O Mop® X5™ with a soft cloth. Store in a protected, dry area. Please store the unit in a cool and dry place when not in use. Do not leave it exposed to sunlight or rain.
The round nylon brush is great for cleaning smooth hard surfaces, such as toilets, sinks, and kitchen counters. The round copper brush is great for cleaning coarse or metal surfaces, such as brick floors, car wheels, metal doors and metal frames, etc. Both brushes can also effectively clean the grease on pans, stoves and ovens in the kitchen. They can be used with soap or detergent to clean dirty areas.
Our orders ship from our fulfillment center in USA anywhere from 2 to 5 business days from credit card approval. An automated shipment confirmation notification with the tracking number is sent to the customer's email. Please log into our customer service portal at support.thane.com to access your account and to check on the status of your order. See Shipping Information for details.
Your Product purchased from Thane Direct USA/Thane.Com is warranted, to the original owner, for 1 Year from date of purchase against defects in material and workmanship under normal use and service. Should your Thane Direct USA Product prove defective within 1 Year from date of purchase, you must email or call our Customer Service department at customercareusa@thane.com. Do not return the defective part or unit unless instructed to do so after contacting us.
Under this warranty, Thane Direct USA/Thane.Com will repair or replace any parts found to be defective due to a manufacturer's defect. This warranty extends only to personal use and does not extend to any product that has been used for commercial use, rental use, or use for which it is not intended. There are no warranties other than that expressly set forth herein. This warranty is not transferable. Thane Direct USA/Thane.Com is not responsible in any way for damages, losses or inconveniences caused by equipment failure arising from user negligence, abuse or use not in accordance with the User's Guide or any additional safety, use, or warnings included in the product materials. Further, Thane Direct USA/Thane.Com is not liable for incidental or consequential damages of any nature resulting from the use of this product and any liability shall not exceed the purchase price of the product.
Our orders ship from our fulfillment center in USA anywhere from 2 to 5 business days from credit card approval. An automated shipment confirmation notification with the tracking number is sent to the customer's email. Please log into our customer service portal at support.thane.com to access your account and to check on the status of your order. See Shipping Information for details.
